Privacy Policy – Gabalush

COLLECTION OF INFORMATION DONE BY GABALUSH

Gabalush collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you purchase products/gift certificates, or sign up for email notifications. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security.
When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

HOW DO I UPDATE MY ACCOUNT INFORMATION?

It is quick and easy to update your account information. Simply log in at My Account and proceed to 'Account Information'. Please note that we do not store your credit/debit card information in your personal profile.
HOW DO I REMOVE MY NAME FROM THE GABALUSH EMAIL LIST?
If you would like to unsubscribe from our email mailing list, you can always do so by clicking on the Unsubscribe link in the Gabalush email sent you. If you are a registered user with Gabalush.com, you can also log into My Account, and unsubscribe (currently not available) from the Newsletter Subscriptions page. In both cases, you will be removed from our mailing list.

CHANGES IN POLICY

You acknowledge that this Privacy Policy is part of the User Agreement and you unconditionally agree that using this Site signifies your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your visit and any dispute over privacy is subject to this policy and the User Agreement, including limitations on damages. We reserve the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

USE OF COLLECTED INFORMATION

The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation.

STEPS GABALUSH TAKES TO ENSURE SECURITY WHEN SHOPPING ONLINE

When you place orders or access your account information, we offer the use of secure socket layer (SSL) technology. The secure socket layer (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable and current Internet security methods and technologies.
www.Gabalush.com web site makes use of -- Bit Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted over the internet. We do not record or retain your card information at all as it is directly passed over to the payment gateway for processing through the -- Bit Secure Socket Layer (SSL).
When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Socket Layer (SSL).

REFUND POLICY

Once return request has been placed with Customer Service, it usually takes 4 business days to have the product picked from your place and another 7 days to initiate refund after successful product inspection by quality check department. Once the item is received in our warehouse, it undergoes a quality check which takes about 2 days. The receipt of the refund would depend on the mode of payment chosen by you.The expected timelines are as below: Payment Method Refund Receipt TimePrepaid orders 7 Business days after successful Quality Check COD Orders* 7 Business days after successful Quality Check *For COD orders, refund against return will be given as in-store creditsIf the order is lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.If you return an order delivered to you, shipping/cod charge if applicable will not be refunded.

CANCELLATION POLICY:

If you need to cancel your order, please send us an email at care@gabalush.com within 6 hours of placing the order from Monday to Saturday between 9 AM- 6 PM. Please be advised that some of the orders are shipped almost immediately and it may not always be possible to cancel. Any amount paid will be credited into the same payment mode using which the payment was made. PLEASE NOTE: For Debit Card and Credit Card transfers the time taken for refund depends majorly on the bank. Banks will send an SMS to customers for credit amount of more than INR. 5000 only. In case your refund is less than INR. 5000, please check your bank account or credit card statement for confirmation. In case of refunds, we will only refund the product price. Delivery and handling charges will not be refunded.